Shipping policy

Effective Date: June 22, 2026

Thank you for choosing Orbixa. We are dedicated to providing a seamless shopping experience. Please review our shipping terms below.

1. Shipping Coverage

We currently offer shipping throughout the United Kingdom.

2. Shipping Costs

We are pleased to offer FREE Shipping on all orders within the United Kingdom. No minimum purchase is required.

3. Order Processing & Delivery Times

To ensure timely delivery, our fulfillment process is broken down as follows:

  • Order Processing Time: 1–2 business days (includes order verification, quality check, and packaging)

  • Transit Time: 3–4 business days

  • Total Delivery Time: 4–6 business days

Please note that orders are not processed or shipped on weekends or public holidays.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package's progress through the carrier's website.

5. Incorrect Address

Please ensure that your shipping address is correct at checkout. Orbixa is not responsible for orders shipped to incorrectly provided addresses. If you realize you have made an error, please contact us immediately at orbixa.site

6. Damaged or Lost Packages

In the unlikely event that your package is lost or arrives damaged, please contact our support team at orbixa.site so we can resolve the issue promptly.

7. Contact Information

If you have any questions regarding your shipment, please feel free to reach out to us:

Store Name: Orbixa

Trade Name: Orbixa

Email: orbixa.site

Phone: +441313816053

Address: 10 Downing Street, London, SW1A 2AA, United Kingdom